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Tipping Tips
The Occidental Tourist · September
13, 2000
The Tourist gets a
ton of e-mail from devoted, endearing readers who pose this inquiry ever
so benignly: Gees, Tourist, you must be a service employee's worst @#$%#%
nightmare. Should a server be a minute late with your martini, you probably
only leave a nickel for a tip. If the hotel fails to provide warm, fluffy
bathrobes upon arrival, you probably stiff the housekeeping staff. How
do you expect these people to feed their families, you piece of sleazy
#$@% ...
... which, at this point, the Tourist begs the writer to simmer down.
Stop drinking so much coffee - or at least splash some bourbon in it.
The Tourist would never dream of taking out his travel frustrations on
service staff. Unless they screw up. Which is usually an exception to
the standard. Most of the time, the Tourist is very pleased with the service
he gets on the road, and is a generous tipper. (After all, it's seldom
his money.)
That said, Cornell University's esteemed hotel school has recently come
out with an interesting study that sheds light on who tips - and who doesn't.
Apparently, tipping is more common in countries where citizens score high
on the personality traits of extroversion (Greece, Mexico and the U.S.)
and neuroticism (Egypt, Spain and Italy). (What, not New York City? To
the Tourist, it's pretty much another nation.)
It makes sense that extroverts are good tippers, making a big splash with
a 25 percent reward. That neurotic types are as well is surprising, but
the explanation is logical: The study concludes that these folks relieve
their anxiety about being served by strangers. ("If I tip them big time,
maybe they won't poison my food ...")
Predictably, places where people can often be aggressively, anti-social
- Australia, Hong Kong and India - weren't hot spots for tipping. (Now,
readers from these parts: Don't vent at the Tourist for perceived slights
about your homeland. He's just the messenger here. Scream at the Cornell
eggheads who wrote the study.)
All of this begs the question: Tipping dos and don'ts. Here's the Tourist's
take on frequently asked questions on the subject:
- Do I tip less for
a bad meal? Not at all. The server didn't cook it. But once you indicate
that the food fell far short of reasonable expectations, it's the server
who should respond by either offering another selection or taking the
tab off your hands either in whole or in part. If that's the case, recognize
the good deed with a decent tip. (No less than 17 percent and probably
20 percent or more.)
- Do you tip housekeeping?
Generally, yes. Especially if your company allows you to comp it. Face
it. These people make very little. The Tourist has had virtually no
experiences where the housekeeping staff didn't do their jobs well,
and quietly. At a mid-level hotel, a buck or two can help them make
ends meet. At a high-end hotel, leave at least a fiver for two-nights
stay, three for one.
- Do you tip a cab
driver if the ride was a mess? Depends. You may have arrived late, but
are you going to blame him for lousy traffic? (It's your responsibility
- not the cab driver - to plan for jammed thoroughfares.) On the other
hand, did the driver smoke and curse without getting a sense of whether
that's OK? If not, then you can afford to send a message by giving a
minimal tip. Otherwise, the 15 percent or better rule applies here too.
The Tourist is eager
to get your thoughts, so send them to tourist@ticked.com,
and don't forget to include your full name and city/town of residence.
The
Occidental Tourist is a magazine writer in Washington, DC. He writes for
Maxim, Capital Style and ABCNews.com. His column appears on Tuesdays.
E-mail him at tourist@ticked.com.
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